CALL US ON: 01698 642013

Scottish PPI Claims Logo


Scotland Wide PPI Specialists

Do’s and Don’ts of Making a PPI Compensation Claim

07 November 2016

If you believe you have a claim for compensation because of being mis-sold payment protection insurance (PPI), you need this handy guide to the do's and don'ts of making a PPI compensation claim…

DO be clear about why you were mis-sold the policy

It is important before you call, write or email the bank about your claim that you are sure about why you were mis-sold the policy. There are many reasons why you could have been mis-sold it;

  • Were you given the impression you had to buy it?
  • Did you know you had PPI?
  • Were you told about all the exclusions?
  • Did you realise how expensive it was?

There are many other reasons but this is the key point: if you had known about the exclusions and so on, would you have still bought the policy?

DON'T take no for an answer

Some banks are not keen on giving you your money back. Even though the banks are putting aside more money in their compensation pots - Lloyds added another £1 billion in October 2016 bringing its total PPI compensation fund to over £17 billion - they are still not keen on giving customers PPI compensation.

Just because you have PPI doesn't mean it was mis-sold to you, of course but the general consensus seems to be that most people with PPI are entitled to their money back.

DO check that you are getting the right amount of PPI compensation

You should get back the premiums you paid towards the PPI policy, any costs or fees incurred as a result of having PPI on the account and interest at a rate of 8%.

DON'T be frightened to ask for help

Some people find the thought of approaching their bank, filling in forms, understanding all the information given and so on, daunting. We understand that this is one of the reasons why people turn to Scottish PPI Claims.

As a claim management company specialising in PPI compensation claims, we have many years of experience in helping people to successfully claim their money back.

When you call us, we don't charge you for anything and neither do we sign you into a contract. All the advice we give is without obligation.

We charge a fee for our service, much like other professional companies but this is on a no win, no fee basis. In other words, you only have a bill to pay IF we win your case.

DO make a claim for PPI compensation!

It's YOUR money.