25 September 2017
Claiming PPI compensation should not be difficult or complex. In fact, most lenders and banks are actively encouraging customers to make a claim. But there can be some difficulty in understanding who to complain to when you are unsure of the 'who' - for example, who do you complain to if your credit card provider no longer exists?
In most cases, PPI complaints are addressed to the financial business that sold you the PPI policy. This could be your bank or it may be another provider. It is more than likely that the company who sold you PPI are the same company that sold you the loan, credit card etc.
Not sure? You can contact the bank or lender to ask them if you have PPI and theyshouldtell you if you have or had a policy on your loan, credit card, store card, catalogue account etc. It may take them a day or two to find this information but they should come back to you in a timely manner.
Like other businesses, financial companies come and go. Smaller financial businesses are often bought up by the larger banks or what you thought was a smaller, independent financial company is actually a branch of a main bank in the UK. And companies as they expand, change their name too.
Even if the original provider no longer exists, you can still make a claim for PPI compensation.
For some people trying to find information and then contacting companies asking for their money back is not something they want to do or have time to do.
And this is perfectly reasonable. We all live busy lives and just like you would trust another professional to deliver a specialist service, you can rely on us to deliver a professional service relating to PPI compensation.
As well as a no obligation chat, we also offer;
For more information, why not call us today and see if you have a claim for PPI compensation?